Fletcher Jones Mercedes of Newport Beach sold me two MBS550s - one an 07 the other an 08 under their "certified pre-owned program".
The 07 had never had an oil change until I discovered after 4 months that the car was low on oil and that they never serviced the car, despite lying about it in an email".
The 08 had "4 new tires" installed at 10K miles when I bought it/. The rear tires wore out 11K miles later,. Fletcher's General Manager, Garth Blumenthal, and service director, Heather Lewis, said this was "normal wear" despite documentation provided by Mercedes Escondido and refused to take action:. Now that I've complained to Dealer Rater;.com and Mercedes North America the obfuscation continues and they have had flunkies call back but refuse to fix the problem..
Do not buy from Fletcher Jones Mercedes - they do not stand behind their products and lie and deceive and hope that their pissed off customer go away!. I will not. 129f44f
The 07 had never had an oil change until I discovered after 4 months that the car was low on oil and that they never serviced the car, despite lying about it in an email".
The 08 had "4 new tires" installed at 10K miles when I bought it/. The rear tires wore out 11K miles later,. Fletcher's General Manager, Garth Blumenthal, and service director, Heather Lewis, said this was "normal wear" despite documentation provided by Mercedes Escondido and refused to take action:. Now that I've complained to Dealer Rater;.com and Mercedes North America the obfuscation continues and they have had flunkies call back but refuse to fix the problem..
Do not buy from Fletcher Jones Mercedes - they do not stand behind their products and lie and deceive and hope that their pissed off customer go away!. I will not. 129f44f
 Comments (1) |
| 1. Written by BRETT on March 8, 2011 from templeton, california, US NEVER GET A VEHICLE FROM THIS DEALERSHIP!!! THEY ARE NOTHING MORE THAN LYING SLIMEBALLS IN SUITS!!!!! |
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