Here is a letter i have written to Merceedes. Form your own opinion about what this luxury car maker does for its owners.
DEAR SIR
I OWN A 350 ML 2010 I PURCHASED THE VEHICLE IN AUGUST OF 2010. AT TAMPA MERCEDES .THERE HAS BEEN A NOISE UPON STARTING THE MOTOR THAT SOUNDS LIKE A RUMBLING AS YOU MIGHT HEAR IF INSUFFICIENT OIL WAS PRESENT.
I HAVE BROUGHT IT INTO THE SERVICE CENTER, CLOSE TO WHERE I LIVE,TO (deleted) WHOM I HAVE DEALT WITH FOR YEARS WITH 2 PRIOR MB VEHICLES.
SHE MYSELF THE SERVICE MGR AND 2 OTHER TECHS LISTENED AND HEARD THE NOISE".
THE MANAGER HAD TOLD ME THIS IS A BEARING ISSUE AND IS NOT A MECHANICAL PROBLEM AND MERCEDES HAS BEEN UNWILLING TO REPAIR THIS IN THE PAST AS IT INVOLVES REMOVING THE MOTOR AND REPLACING BEARINGS/.
I PURCHASED A LUXURY VEHICLE , MY THIRD FROM MB (NEW) AND I WILL NOT PUT UP WITH THIS OBNOXIOUS NOISE FOR THE REST OF THE TIME WHICH I OWN THIS CAR!.
I AM REQUESTING YOU CONTACT SERVICE IN FORT MYERS TO OK THE REPAIR ASAP AS I NOW HAVE ALOANER VEHICLE AND DO NOT WISH TO PICK UP MY CAR WITH THIS NOISE GOING ON,.
AGAIN, I WILL NOT AND SHOULD NOT HAVE TO TOLERATE THIS;. I DID NOT BUY A USED 20YR OLD CHEVY, I BOUGHT A MERCEDES!. AND I EXPECT IT TO START AND RUN QUIETLY AS A LUXURY CAR SHOULD;. HOW CAN I FEEL LIKE A PROUD MERCEDES BENZ OWNER WITH THIS NOISE UPON STARTING THE MOTOR;.
YOURS, 129f799
DEAR SIR
I OWN A 350 ML 2010 I PURCHASED THE VEHICLE IN AUGUST OF 2010. AT TAMPA MERCEDES .THERE HAS BEEN A NOISE UPON STARTING THE MOTOR THAT SOUNDS LIKE A RUMBLING AS YOU MIGHT HEAR IF INSUFFICIENT OIL WAS PRESENT.
I HAVE BROUGHT IT INTO THE SERVICE CENTER, CLOSE TO WHERE I LIVE,TO (deleted) WHOM I HAVE DEALT WITH FOR YEARS WITH 2 PRIOR MB VEHICLES.
SHE MYSELF THE SERVICE MGR AND 2 OTHER TECHS LISTENED AND HEARD THE NOISE".
THE MANAGER HAD TOLD ME THIS IS A BEARING ISSUE AND IS NOT A MECHANICAL PROBLEM AND MERCEDES HAS BEEN UNWILLING TO REPAIR THIS IN THE PAST AS IT INVOLVES REMOVING THE MOTOR AND REPLACING BEARINGS/.
I PURCHASED A LUXURY VEHICLE , MY THIRD FROM MB (NEW) AND I WILL NOT PUT UP WITH THIS OBNOXIOUS NOISE FOR THE REST OF THE TIME WHICH I OWN THIS CAR!.
I AM REQUESTING YOU CONTACT SERVICE IN FORT MYERS TO OK THE REPAIR ASAP AS I NOW HAVE ALOANER VEHICLE AND DO NOT WISH TO PICK UP MY CAR WITH THIS NOISE GOING ON,.
AGAIN, I WILL NOT AND SHOULD NOT HAVE TO TOLERATE THIS;. I DID NOT BUY A USED 20YR OLD CHEVY, I BOUGHT A MERCEDES!. AND I EXPECT IT TO START AND RUN QUIETLY AS A LUXURY CAR SHOULD;. HOW CAN I FEEL LIKE A PROUD MERCEDES BENZ OWNER WITH THIS NOISE UPON STARTING THE MOTOR;.
YOURS, 129f799
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