I had problem with rear camera on model S550 year 2016 from the beginning. Took it multiple times to Benz dealership and they failed to fix it.
Finally I stop the lease payments and took the car back to the dealership, after several weeks the dealership called me and said Benz decided to ground the vehicle and return it to their inventory. I got my tags and returned them to MVA, now Benz is denying the facts and is asking me to continue to pay the lease until the vehicle is fixed and they admitted that they have no fix for it. Their service and customer support is so bad, i hope Government look into their unfair practices.
Any suggestions will be helpful. They are awful and ignorant.
Product or Service Mentioned: Auto Leasing.
Reason of review: Poor customer service.