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I traded in my 2010 GLK350 in January 2018 for a 2018 GLC300. This was a big mistake. My GLK had the V6 engine which was powerful, responsive, and quiet. The GLC has the turbo 4 cylinder which is petty, but drags a lot if you do not accelerate hard. The engine sounds...
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3.2
I liked
  • On the road perfomance
I didn't like
  • Engine
  • Transmission and tires
#1277554
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Mercedes Benz - They should not be called customer service.

Our car has been awaiting a repair that originaly was going yo take 1 hour. It has now been in the dealership for ten days. No one will return our calls or update us. We are abandoned.
1.0
Details
Customer service
Staff
#1272487
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I have had 2 separate occasions where my 2006 E500 has stalled and left me on the road almost rear ended. Thank god both times I was able to make it to the side of the road shut engine off (apparently resets the dash) and was able to drive home. Both times they...
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1.3
I didn't like
  • Very expensive
  • No response on serious safety issues with car
#1258817
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My husband and I were very interested in buying a Mercedes Sprinter van but before taking the plunge we decided to rent a Sprinter. I am very glad we did because I would NOT want to own this vehicle due to MAJOR safety considerations. Also, we had a VERY poor...
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1.0
I didn't like
  • Limp mode of sprinter van
#1254454
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Our first Sprinter 2500 full size was a 2012 from Ray Catena in Union that was back for repairs 4-6 times prior to having 20,000 miles for problems with the DEF fuel additive shutting down the engine and leaving me stranded and towed at one time. Pleas lets not talk...
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1.6
#1246406
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Mercedes Benz - Worst driving ever

Yesterday me and my 6 co doctors were travelling in your bus from chandigarh to amritsar at 3:40 PM on 13/4/2018. The driving was so much worst that each and every passenger was saying that is he driving a Mercedes or a government bus. Driving was full of Breaks nd jerks. We felt nauseating at that time due to that jerks. Worst experience was that this made me hesitate to choose your bus again.
1.5
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Interest Rate
Location
Price Affordability
Product or Service Quality
Staff
Style and Design
Turnaround Time
Value for money
Warranty
Website
#1233259
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Mercedes Benz - Eis ignition system

will same model no of D eis ...won't d panel content be d same
#1214685
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Called MBUSA to complain that dealer had crashed my $200K Mercedes in his shop causing tens of thousands in damage and I haven't heard from anyone in management at the dealership about the accident. Just a call from the service assistant that the car would be late...
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1.4
I liked
  • Have a real human at phone
I didn't like
  • Delegated back tothe problem creator
  • No control over the situation
  • Real human was totally uninformed
#1204634
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Mercedes Benz - Mercedes brentford

Have owned the car since November 2017, car has been drinking oil and dealer ship says its normal 4ltrs every 600 miles!!!!! Thats Not normal!!!! Its spent more time at the dealership than with me at home. Do not buy mercedes, they look nice but the service provider haven’t got a clue just like thier technitions.
#1199044
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Contact Mercedes Benz

Mailing Address:
Daimler AG
Mercedes-Benz Untertürkheim Plant Mercedesstraße 137
Stuttgart, Germany 70327
Phone:
+49711170
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Purchased a new GLK in 2015 and 4 year warranty. Well, after 2 years we traded in for a new Lexus. We were trying to wait until after warranty expires but the vehicle does not hold its value like Lexus, Infiniti, etc. All dealerships offer warranty, not only Mercedes....
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#1191327
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