
Mercedes-Benz Reviews
Mercedes-Benz Reviews
2020 GLC350e 14,121 miles caught on fire m/2/2022 and is totalled
User's recommendation: Don't consider purchasing a 2020 GLC350e plug-in hybrid.
- Great vehicles
- Beauty of car
- Engine
- All bad
I am a working widow woman who went out to my 2015 Mercedes SUV and the fan was running. I could not start my car. I tryed calling the service department to see what I should do and left a message.
You didn’t state when you purchased it and what type of warranty (if any) exists.
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Verified Reviewer New ReviewerMy new AMG GLB 35
User's recommendation: Inform customer of charges before service is provided.
- Never informed about service charge
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Verified Reviewer New Reviewer5 service call for same issue
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Verified Reviewer New ReviewerDiscrimination
- Good performance
- Unethical
- Customer service
- Failure to service
Exploding sunroof
User's recommendation: BUYER BEWARE.
- Great vehicles
- Good performance
- Lack of assistance with problem from dealer and corporate
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Verified Reviewer New ReviewerEmission Mod
User's recommendation: I can't seem to get a response to my questions, and no one ever answers the 800 number...
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Verified Reviewer New ReviewerRepairs
- Great vehicles
- Poor service
I have a questions about recall repair
Your complaint is with the company doing the work and not the car manufacturer. Even if it is the dealer it is a 3rd party company, You can call the manufacturer and see if they can put pressure on the dealer to fix what they broke.
Talk to the service manager first. If you get no response then call Mercedes. Do not open up with I am calling Mercedes. Open up trying to get the dealer to fix it.
If the negotiations fail then say you are going to call the manufacturer and complain about the dealership.
If they broke something that was not already broken they should pay for it. If they discovered something broken then you should pay for it.
Companies Similar to Mercedes-Benz
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Verified Reviewer New ReviewerSafe trailer towing with GLS450
I wrote to Ms. Mackenzie Doorman, Director, Engineering, MBUSA on May 5, 2022, both email (mackenzied@***.com) and US Postal and have not yet received a response; neither from Ms Doorman nor a delegate.Earlier, I used their Web site for support which circled me back...
Terrible customer serive and support at Fresno mercedes
Mercedes-Benz USA dishonesty concerning launching the C class 2022
User's recommendation: I am reconsidering the car I will purchase for 2022.
About my Mercedes g 550
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Verified Reviewer New ReviewerUpcharged 200K over MSRP
User's recommendation: Only pay MSRP, not one penny more.
- Mercedes products are great
A problem wt a ozone sensor
User's recommendation: This problem should be cover by Mercedes Benz.
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Verified Reviewer New ReviewerUnsatisfied srevice
Service people simple say send the vehicle we will check. They don't understand that I had to postpone my works or else I have to arrange any alternative.This is not acceptable from "Mercedes Benz"
User's recommendation: Never.
- Engineering
- Excuses but no action
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Never received a response to my complaint !!